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Customer engagement platform Twilio has announced that it is set to enable companies to create personalised, customer-aware experiences powered by OpenAI.
partnership, ecommerce, fintech, customer experience, data, LLM, ChatGPT, merchants, generative AI, data analytics
Twilio has announced the update of their Customer Engagement Platform with capabilities for strengthening digital businesses’ customer relationships.
product upgrade, ecommerce, merchant, data aggregation, omnichannel, ecommerce platform
Aaron Goldsmid, VP of Account Security at Twilio, shares his input on how can carrier data transform fraud prevention and ultimately deliver an enhanced customer experience.
fraud management, fraud detection, online fraud, payment fraud, customer experience, biometrics, biometric authentication, KYC, online security